Privacy Policy

Look, We're Straight With You

Here's the thing - we're architects, not data miners. We collect info because we genuinely need it to work with you, not to sell your details to random third parties or bombard you with spam. Running a practice in Toronto means we've gotta follow Canadian privacy laws, and honestly, we'd do it anyway because it's just the right thing to do.

This policy breaks down what we collect, why we need it, and how we keep it safe. No fancy legal jargon - just real talk about your data.

What We Actually Collect

When you reach out or work with us, we'll typically gather:

• Your name and how to reach you (email, phone number)
• Project location and property details if you're hiring us
• Budget ranges and timeline info
• Any specific requirements or constraints you've mentioned
• Communications between us - emails, meeting notes, that sort of thing

If you're just browsing the site, we might see basic stuff like your IP address and what pages you visited. Pretty standard website analytics - helps us figure out if anyone's actually looking at our work.

How We Use Your Information

We're not gonna sugarcoat it - we use your data to run our business and serve you better:

• Getting back to you about project inquiries and consultations
• Preparing proposals, drawings, and technical documents
• Managing ongoing projects and keeping you in the loop
• Handling invoicing and payments (gotta keep the lights on)
• Meeting legal requirements - permits, building codes, professional standards
• Occasionally sending updates about our work, but only if you're cool with it

We won't sell your info or share it with random marketing companies. That's not our style.

Who Gets to See Your Data

Sometimes we need to share information with others to get the job done:

• Consultants and engineers we bring onto your project
• Contractors who'll be bidding on or building your design
• Municipal offices for permits and approvals
• Our accountant and legal advisor when necessary
• Cloud storage providers (but your files are encrypted)

Everyone we work with is bound by confidentiality agreements. We've been doing this long enough to know who we can trust.

Keeping Your Stuff Safe

We take security seriously because we'd be horrified if someone's project details leaked out. Here's what we do:

• Encrypted file storage and email communications
• Password-protected systems (and yeah, we use strong passwords)
• Regular backups so nothing gets lost
• Limited access - only team members who need it can see your files
• Secure document disposal when we no longer need physical copies

No system's perfect, but we're doing everything reasonable to protect your information.

How Long We Keep Your Data

As architects in Ontario, we're legally required to keep project records for at least seven years after completion. It's not just red tape - if there's ever a question about the building down the road, we need those documents. After that period, we securely delete or destroy information we no longer need. If you've just inquired but didn't move forward, we'll typically clear your details after a couple years unless you've asked us to keep you updated.

Your Rights (Because You've Got 'Em)

Under Canadian privacy law, you can:

• Ask what information we have about you
• Request corrections if something's wrong
• Ask us to delete your data (with some legal exceptions)
• Opt out of marketing communications anytime
• File a complaint with the Privacy Commissioner if you think we've messed up

Just give us a shout at the contact details on this page, and we'll sort it out.

Cookies and Website Tracking

Our website uses minimal cookies - mostly just to remember your preferences and see which pages people actually visit. We use analytics to understand how folks navigate the site, but it's anonymized data. We're not tracking you around the internet or building creepy profiles. If you wanna block cookies entirely, your browser settings can handle that, though some site features might not work as smoothly.

Changes to This Policy

We might update this policy occasionally - usually when laws change or we adjust how we work. We'll post any updates here with a new date at the top. For existing clients, we'll probably shoot you an email if there's anything significant. We're not gonna pull any sneaky moves.

Questions? Concerns?

If anything here's unclear or you've got specific privacy questions, don't hesitate to reach out. We're real people who'll actually respond.

Email: info@ultharvalquint.info

Phone: (416) 555-0142

Mail: 2850 Bloor Street West, Suite 410, Toronto, ON M8X 1B3

Get in Touch

Studio Location

2850 Bloor Street West

Suite 410

Toronto, ON M8X 1B3

Phone: (416) 555-0142

Email: info@ultharvalquint.info

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: By appointment